Returns & Exchanges
At Amoretti, we strive for perfection in every flavor; however, due to the perishable nature of our products, we offer returns or replacements on unopened items within 30 days of delivery. If your order arrives damaged or incorrect, please contact our support team immediately to ensure a delicious experience.
Initiate Your Request
Log into your account or use our guest portal with your order number and email address to start the return process.
Verification and Approval
Our quality assurance team will review your request to ensure the items are eligible for return according to food safety standards.
Pack and Ship
Securely package the unopened products in their original shipping box and attach the prepaid label provided by our support team.
Receive Refund or Replacement
Once we receive and inspect the returned items, we will issue a full refund to your original payment method or ship out your replacement flavor.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing